Make it easier to operate Hybrid IT and enable
HPE Datacenter Care offers flexible, proactive support that goes beyond break/fix, a new kind of experience that simplifies hybrid IT operations.
HPE Datacenter Care is a personalized, flexible, and cost-effective, relationship-based approach to data center support and operations. It provides you with the resources and care you need to make the most of your IT environment and evolve to hybrid IT— a service tailored to meet your business needs.
HPE Datacenter Care: Data Center & Hybrid IT Support Services
Hybrid IT promises agility and savings but its implementation can be challenging. HPE Datacenter Care offers a solution based on your unique business requirements and use cases. HPE streamlines Hybrid IT through a personalized service solution that includes operational “building blocks” like proactive service, infrastructure automation and pay-as-you-go capacity. Achieve new levels of hybrid IT security, control, governance and choice.
HPE Datacenter Care can provide:
- An assigned account team with access to local and global experts
- HPE’s enhanced call experience with priority access
- The right level of hardware and software support for all devices
- Education and consulting services options
- Proactive, optimized and operational support services options
- Options for hybrid IT, Flexible Capacity, DevOps, and more
Introducing HPE Pointnext
Services to Accelerate your Digital Transformation
HPE Pointnext is an innovative IT services organisation built to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, HPE Pointnext helps you to modernise your legacy infrastructure with the flexibility of the cloud, and maximise the value of your connected devices.
Manage Multiple Vendors With One Contract
Why choose between the economics of public cloud and reassurance and control of Many different technologies are likely running in your data center and cloud instances.
You seek cost-effective IT operations management, improved speed and agility. HPE Datacenter Care gives you the ability to manage multi vendor IT through a single proactive IT support relationship and a single point of contact. Whether it’s a heterogeneous server farm or storage that relies on more than one disk manufacturer, HPE keeps you in control with efficient vendor management.
The digital economy—today and into the future
Today’s enterprises are experiencing increasing pressures that are disrupting their traditional business model. If customers do not address these pressures and evolve, they may risk the loss of market share, revenue, decreased stock prices, and more.
“In the hands of an expert partner, like HPE with its HPE Datacenter Care Services, your company can benefit in multiple ways. The provider should offload or minimize the day-to-day operational tasks associated with running a highly tuned and efficient data center. At the same time, the provider should help you realize your vision of the future,by implementing a composable infrastructure model…” – Frost & Sullivan, Why infrastructure automation should be at the heart of your data center evolution, 2016.
Realize the full potential of your composable, Hybrid IT. Take a closer look at the business value of HPE Synergy and HPE Pointnext through HPE’s white paper.
Success in action
HPE and Virgin Media - the service relationship
Virgin Media Engages with HPE for Full Accountability
How providing the right people at the right time, running data center support services from start to finish, helped Virgin Media be agile and offer more services to customers.
Contact an expert
Hybrid IT and the Intelligent Edge
At HPE, our mission is to make Hybrid IT simple and power the Intelligent Edge, and we have the expertise to make it happen. With our heritage and strength in infrastructure, partner ecosystems and the end-to-end lifecycle experience, HPE Pointnext provides powerful, scalable IT solutions from Hybrid IT to the intelligent edge for organisations across every industry.
The global HPE Pointnext team includes 25,000 IT experts spanning a range of disciplines, from transformation consulting to technical support.